INTERNAL (Information System Journal) https://www.jurnal.masoemuniversity.ac.id/index.php/internal <div class="intro"> <ul> <li><strong>e-ISSN: <a title="E-ISSN" href="https://issn.brin.go.id/terbit/detail/1537236728" target="_blank" rel="noopener">2656-0259</a> (online)</strong></li> <li><strong>p-ISSN: <a title="P-ISSN" href="https://issn.brin.go.id/terbit/detail/1528096280" target="_blank" rel="noopener">2621-9433</a> (print)</strong></li> <li><strong>URL: <a title="Home" href="https://jurnal.masoemuniversity.ac.id/index.php/internal/" target="_blank" rel="noopener">https://jurnal.masoemuniversity.ac.id/index.php/internal/</a></strong></li> </ul> </div> <p>INTERNAL (Information System Journal) is a scientific journal published by the Information Systems Study Program, Ma'soem University. This journal is a forum for publication of scientific papers in the form of writings by academics, researchers and practitioners on pure and applied research in the fields of information systems, informatics engineering and computer engineering. INTERNAL is published twice a year, namely in June and December. This journal has been accredited by <a href="https://sinta.kemdikbud.go.id/journals/profile/6461">SINTA 4</a>.</p> <p>In 2021, INTERNAL (Information System Journal) will be merged and recorded in the Ma'soem University journal. In addition, DOI Prefix 10.32627 which was originally used by STKOM Al Ma'soem was later changed by the DOI's affiliation to become Ma'soem University. The journal at STKOM Al Ma'soem has changed its form to a journal at Ma'soem University.</p> <p>Changes to the journal template starting from volume 4, issue 1, June 2021. Changes to 9 papers per publication starting from volume 4, issue 2, December 2021. Changes to 8 papers per publication starting from volume 7, issue 1, June 2024. Changes to 12 papers per publication starting from volume 8, issue 2, December 2025.</p> Masoem University en-US INTERNAL (Information System Journal) 2621-9433 Implementation of Artificial Intelligence and Deep Learning for Optimizing Sustainable Agricultural Production https://www.jurnal.masoemuniversity.ac.id/index.php/internal/article/view/1930 <p><em>This study aims to explore the application of Artificial Intelligence (AI), deep learning technologies, and machine learning approaches for optimizing sustainable agricultural production, particularly in agricultural price forecasting. Using a Systematic Literature Review approach, this research collects and analyzes literature indexed in Scispace, Google Scholar, DOAJ, and Scopus published between 2014 and 2024. The findings indicate that AI, deep learning, Support Vector Machine (SVM), and Relevance Vector Machine (RVM) technologies hold significant potential in improving operational efficiency, food security, and forecasting accuracy in the agricultural sector. These technologies can support various aspects of agriculture, including agricultural price forecasting, crop yield prediction, plant disease detection, and more efficient natural resource management. However, the implementation of these technologies still faces several significant challenges, such as inconsistent data quality, high implementation costs, ethical issues related to data usage, and infrastructure limitations in rural areas. This study concludes that while these technologies offer considerable potential, their successful implementation depends heavily on addressing these challenges and developing policies that support the sustainable adoption of technology in the agricultural sector.</em></p> Syaharuddin Syaharuddin Copyright (c) 2026 Syaharuddin https://creativecommons.org/licenses/by-sa/4.0 2026-07-08 2026-07-08 9 1 1 18 10.32627/internal.v9i1.1930 Perancangan Sistem Informasi Absensi Magang Berbasis Website Menggunakan Framework CodeIgniter 3 di DISPERINDAG ESDM Garut https://www.jurnal.masoemuniversity.ac.id/index.php/internal/article/view/1933 <p><em>Internship attendance is one of the most important aspects of the administrative process in government agencies. The manual attendance recording process often causes various problems, such as recording errors and delays in data recapitulation. This study aims to design and build a website-based internship attendance information system at the Garut Regency Department of Industry, Trade, Energy, and Mineral Resources (DISPERINDAG ESDM). The system was developed using the CodeIgniter 3 framework with a Model-View-Controller (MVC) architecture and a MySQL database. Data collection methods were carried out through observation, interviews, and documentation, while the system development method used the Prototype method that involved users in the process of evaluating and refining the system. The implementation results showed that the website-based internship attendance system was able to accelerate the attendance recording process, reduce data input errors, and produce more accurate and user-friendly information. Thus, the system developed can improve the effectiveness and efficiency of internship administration management in government agencies.</em></p> Imron Gozali Copyright (c) 2026 Imron Gozali https://creativecommons.org/licenses/by-sa/4.0 2026-07-08 2026-07-08 9 1 19 30 10.32627/internal.v9i1.1933 Perancangan Sistem Informasi Evaluasi dan Latihan Agent Berbasis Web pada Perusahaan Business Process Outsourcing https://www.jurnal.masoemuniversity.ac.id/index.php/internal/article/view/1970 <p><em>The use of information technology plays an important role in improving organizational efficiency, particularly in Business Process Outsourcing (BPO) companies that rely on Agent performance. This study aims to design a web-based Agent Evaluation and Training Information System to overcome the limitations of the existing system in quiz management, assessment, and reporting. The study applies the System Development Life Cycle (SDLC) using the Waterfall model and adopts the Object-Oriented Analysis and Design (OOAD) approach with Unified Modeling Language (UML). The proposed design identifies three main actors, namely Admin, Reviewer, and Agent, and includes modules for quiz management, evaluation, and reporting. Compared with the existing system, the proposed design provides campaign- or division-based question bank management, role-based evaluation mechanisms, and integrated reporting. The proposed design is expected to support a more flexible, accurate, and integrated Agent evaluation and training process.</em></p> Chicha Silvi Aulia Purnomo Sidiq Riska Endang Permata Copyright (c) 2026 Chicha Silvi Aulia, Purnomo Sidiq, Riska Endang Permata https://creativecommons.org/licenses/by-sa/4.0 2026-07-08 2026-07-08 9 1 31 43 10.32627/internal.v9i1.1970 Optimasi Memaksimumkan Keuntungan Produksi Pada Bulu Mata PT. Daux Cosmetic Menggunakan Linear Programming https://www.jurnal.masoemuniversity.ac.id/index.php/internal/article/view/2009 <p>PT. Daux Cosmetic, an eyelash manufacturer located in Garut, Indonesia, faces challenges in optimizing the production mix of two eyelash models—Model A and Model B—under limited production and quality control time. This study aims to determine the optimal production combination to maximize profit using Linear Programming (LP). Two complementary approaches were employed: the graphical method for feasible-region visualization and the simplex method for iterative algebraic solution. Based on the LP formulation with objective function Z = 10,000,000X? + 4,500,000X? and two capacity constraints, the optimal solution was obtained at point B (X? = 10, X? = 60), allocating 10 hours to Model A and 60 hours to Model B, yielding a maximum profit of IDR 370,000,000. Both methods yielded consistent results, confirming LP as a reliable production-planning tool and a sound basis for operational decision-making.</p> Muhamad Fahmi Nugraha Nerva Auliana Putriyanti Anjas Tryana Tedi Budiman Copyright (c) 2026 Muhamad Fahmi Nugraha, Nerva Auliana Putriyanti , Anjas Tryana, Tedi Budiman https://creativecommons.org/licenses/by-sa/4.0 2026-07-08 2026-07-08 9 1 44 49 10.32627/internal.v9i1.2009 Analisis Kesan Emosional Pengguna Terhadap Desain Antarmuka Aplikasi Qpon Menggunakan Kansei Engineering Type 1 https://www.jurnal.masoemuniversity.ac.id/index.php/internal/article/view/2022 <p><em>This study analyzes users’ emotional impressions of the Qpon app’s interface design using the Kansei Engineering Type 1 method. Data were collected via a questionnaire involving 107 respondents who evaluated 10 kansei words across four interface pages: Home, Browse, Orders, and Account. Multivariate analysis included Cronbach’s Alpha reliability testing, Pearson Correlation Analysis, Factor Analysis (FA), and Partial Least Squares (PLS). The results indicate that the instrument has excellent reliability and that the visual design influences users’ interest in using the application. This study produced recommendations for interface design improvements to generate a positive user impression of the Qpon application interface.</em></p> Kanda M. Ishak Muhamad Furqon Putri Elsa Safira Rahma Sabila Copyright (c) 2026 Kanda Muhamad Ishak, Muhamad Furqon, Putri Elsa Safira, Rahma Sabila https://creativecommons.org/licenses/by-sa/4.0 2026-07-08 2026-07-08 9 1 50 62 10.32627/internal.v9i1.2022 Deteksi Sistem Cerdas Kerentanan Kode PHP Menggunakan Hybrid ML dan LLM https://www.jurnal.masoemuniversity.ac.id/index.php/internal/article/view/2025 <p><em>Security vulnerabilities in PHP programming code remain one of the major threats to the integrity of web applications, especially when software development processes are not supported by automated and adaptive security analysis mechanisms. This study aims to develop an intelligent system for vulnerability detection and automatic code remediation using a Hybrid Machine Learning (ML) and Large Language Model (LLM) approach. The system combines Term Frequency-Inverse Document Frequency (TF-IDF), Abstract Syntax Tree (AST) Parsing, and the Random Forest algorithm for vulnerability classification, while integrating the Google Gemini API as a dynamic recommendation layer to generate contextual and adaptive secure coding suggestions. The dataset consists of 320 PHP code snippets covering SQL Injection, XSS, File Inclusion, Command Injection, Unsafe File Upload, and safe code samples. Experimental evaluation using accuracy, precision, recall, F1-score, and confusion matrix shows that the model achieved an overall accuracy of 86.25% with a macro average F1-score of 0.86. This study demonstrates that integrating Hybrid ML and LLM-based remediation using the Gemini API has strong potential for developing intelligent static code analysis systems for PHP web applications.</em></p> Moh Erdda Habiby Habiby Miki Wijana Copyright (c) 2026 Moh Erdda Habiby Habiby, Miki Wijana https://creativecommons.org/licenses/by-sa/4.0 2026-07-08 2026-07-08 9 1 63 74 10.32627/internal.v9i1.2025 Pengembangan Sistem Informasi Service Desk Berbasis Web Menggunakan UML dalam Mendukung Manajemen Tiket IT Support https://www.jurnal.masoemuniversity.ac.id/index.php/internal/article/view/2036 <p><em>This study aims to develop a web-based service desk information system to improve the effectiveness of IT support ticket management. The background of this research is the existing report handling process, which is still carried out manually. This condition often leads to several issues, such as poorly recorded data, duplicate reports, and difficulties in monitoring the problem resolution process. The system is designed using Unified Modeling Language (UML) to clearly represent system requirements and workflows. The development process follows the waterfall method, which consists of requirements analysis, system design, implementation, and testing stages. The developed system includes several main features, such as user authentication, ticket management, technician assignment, and real-time ticket status monitoring. With this system, data recording becomes more organized, and coordination between users, administrators, and technicians can be improved. Based on the testing results, the system shows improvements in work efficiency and makes it easier to monitor the problem-handling process. In addition, it helps reduce errors that commonly occur in manual processes. Therefore, this system can be used as a solution to improve the quality of IT support services in a more structured way.</em></p> depa mulyadi Elin Rosliani Copyright (c) 2026 Depa Mulyadi, Elin Rosliani https://creativecommons.org/licenses/by-sa/4.0 2026-07-08 2026-07-08 9 1 75 86 10.32627/internal.v9i1.2036 Rancang Bangun Aplikasi Forum Diskusi Pelaut Berbasis Android Menggunakan Metode Extreme Programming di PT Azure Samudera Karsa https://www.jurnal.masoemuniversity.ac.id/index.php/internal/article/view/2079 <p><em>The need for rapid and structured maritime information exchange within PT Azure Samudera Karsa necessitates a reliable digital communication platform for the seafarer community. This study aims to design and implement a Seafarer Discussion Forum Application using the User-Centered Design approach. The system was developed using the Extreme Programming) methodology, utilizing a Laravel 12-based backend architecture and a Flutter frontend to ensure responsive performance, adaptability to changing requirements, and high-quality coding standards. The research methodology encompasses requirements analysis, system design, iterative coding, and comprehensive testing, including Alpha Testing for functional validation and Beta Testing using the End-User Computing Satisfaction method to evaluate user satisfaction. The results demonstrate that the system operates stably, achieving a user satisfaction score of 84.52%, which indicates a "Very Satisfied" category. Furthermore, the implementation of security features in the release version has successfully enhanced data accountability. In conclusion, the application of the XP methodology has proven effective in delivering a secure, efficient, and adaptive forum application for the seafarer community at PT Azure Samudera Karsa.</em></p> Soni Ayi Purnama Purnama Copyright (c) 2026 Soni Ayi Purnama https://creativecommons.org/licenses/by-sa/4.0 2026-07-08 2026-07-08 9 1 87 102 10.32627/internal.v9i1.2079 Rancang Bangun Sistem Informasi Katalog Digital Aplikasi Pemerintah Kabupaten Garut Berbasis Website https://www.jurnal.masoemuniversity.ac.id/index.php/internal/article/view/1902 <p><em>The management of inventory and the dissemination of information related to e-Government applications within the Garut Regency Government are still carried out conventionally, which impacts low internal efficiency and a lack of transparency to the public. Therefore, this study focuses on the design and development of a Web-Based Digital Catalog Information System for Applications to serve as a centralized information platform solution. The methodology adopted for system development is the System Development Life Cycle (SDLC) Waterfall model, with code implementation utilizing the Laravel Framework and MySQL Database. The resulting system successfully integrates essential features, including Data Management (CRUD) capabilities for the administrator, as well as Search and Category Filtering functions accessible to the public. Functional verification of the system was performed through Black Box Testing, which demonstrated a 100% validation rate for the core functionalities. This system is proven effective in supporting the increase of internal operational efficiency within the Garut Regency Government and simplifying public access to application inventory information.</em></p> Alif Mildani Elin Rosliani Copyright (c) 2026 Alif Mildani, Elin Rosliani https://creativecommons.org/licenses/by-sa/4.0 2026-07-08 2026-07-08 9 1 103 113 10.32627/internal.v9i1.1902 Perencanaan Perencanaan Strategis Sistem Informasi Dalam Upaya Meningkatkan Kualitas Lulusan Menggunakan Alat Ukur IT Balanced Scorecard https://www.jurnal.masoemuniversity.ac.id/index.php/internal/article/view/1877 <p><em>The utilization of information systems and information technology (IS/IT) has become a strategic factor in improving the quality of educational services and graduate outcomes in vocational education institutions. SMK Negeri 1 Cimahi, as a competency-based educational institution with a strong focus on IT, requires an information system strategic planning that is aligned with the organization’s business strategy in order to produce graduates who are competent and competitive in the labor market and industry. This study aimed to develop an information system strategic planning framework to improve graduate quality using the IT Balanced Scorecard as a measurement tool. The research employed a case study method with a descriptive qualitative approach, involving literature review, document analysis, observation of business processes, and strategic analysis using SWOT, value chain analysis, critical success factors, and the IT Balanced Scorecard. The results showed that the information system strategic planning produced ten priority IS strategies, which were grouped into two main focuses: IT service development and IT optimization. These findings indicate that improving graduate quality can be more effectively achieved through strengthening IS services that directly support the educational process. The output of this study is a blueprint for information system strategic planning that can serve as a reference for sustainable IS/IT development in vocational education institutions.</em></p> Muhamad Ryzki Wiryawan Ricky Rohmanto Ida Rapida Djachrab Tria Alma Dewi Copyright (c) 2026 M. Ryzki Wiryawan , Ricky Rohmanto, Ida Rapida Djachrab, Tria Alma Dewi https://creativecommons.org/licenses/by-sa/4.0 2026-07-08 2026-07-08 9 1 114 124 10.32627/internal.v9i1.1877 Rekayasa Perangkat Lunak Aplikasi Pemilahan Sampah Berbasis Web Menggunakan Metode Waterfall https://www.jurnal.masoemuniversity.ac.id/index.php/internal/article/view/1995 <p><em>Household waste management requires an integrated information system to improve the effectiveness of waste sorting, collection scheduling, and reporting activities. At Perum Griya Surya Indah, waste management activities were still conducted manually, resulting in recording errors, delays in information delivery, and difficulties in preparing reports. This study aimed to develop a web-based waste sorting application capable of integrating waste sorting, collection scheduling, and reporting processes into a single platform. The software was developed using the Waterfall method, which consists of requirements analysis, design, development, testing, and maintenance stages. Data were collected through observation, interviews, and literature studies. The results showed that the developed application was able to manage user data, waste sorting records, collection schedules, and reports in an integrated manner. Functional testing indicated that all system features operated according to user requirements. The implementation of the system improved data accuracy, operational efficiency, and monitoring activities in residential waste management. Therefore, the Waterfall method remained suitable for developing structured web-based information systems. </em></p> Nandya Hajar Azzulfa Copyright (c) 2026 Nandya Hajar Azzulfa https://creativecommons.org/licenses/by-sa/4.0 2026-07-08 2026-07-08 9 1 125 134 10.32627/internal.v9i1.1995 Rancang Bangun dan Pengujian Aplikasi Bank Soal Interaktif Berbasis Android Menggunakan V-Model https://www.jurnal.masoemuniversity.ac.id/index.php/internal/article/view/1942 <p><em>The development of information technology has encouraged the use of mobile devices as supporting media in learning processes, including student assessment activities. However, evaluation in Information Technology subjects is still commonly conducted conventionally, resulting in limited interactivity and inefficiency in question management. This study aims to design and test an interactive question bank application based on Android using the V-Model as the software development methodology. This research employs a Research and Development (R&amp;D) approach with V-Model stages consisting of requirement analysis, system design, architectural design, implementation, and testing phases including unit testing, integration testing, system testing, and user acceptance testing. Usability testing was conducted using the System Usability Scale (SUS) to measure the feasibility level of the application. The results indicate that all system functions operate according to the specified requirements and achieve a good category based on user evaluation. Therefore, the developed application is considered feasible to be used as an interactive and effective learning evaluation media</em><em>.</em></p> Hadi ihmaludin Tedi Budiman Copyright (c) 2026 Hadi Ihmaludin, Tedi Budiman https://creativecommons.org/licenses/by-sa/4.0 2026-07-08 2026-07-08 9 1 135 145 10.32627/internal.v9i1.1942